Privacy Policy

1. Introduction

Welcome to CLEANSLATE BY SALEH. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us about our bond cleaning and related cleaning services.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, make an enquiry or use our website.

Information may include:

• Your name
• Email address
• Phone number
• Property or service address
• Cleaning service requirements
• Information included in your enquiry or message

We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, pages visited and general website usage information.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your enquiries
• Providing cleaning service information
• Preparing and providing cleaning quotes
• Communicating with customers about requested services
• Scheduling and managing cleaning services
• Improving our website and services
• Maintaining website security
• Complying with applicable legal requirements

4. Contact Forms

Our website may use contact forms to allow customers to request information, ask questions or request a cleaning quote.

Information submitted through these forms is used to respond to your enquiry and provide the services or information you have requested.

We do not use information submitted through our contact forms for unrelated purposes without appropriate consent or another lawful basis.

5. Google Services and OAuth

Our website and business systems may use Google services for purposes such as email communication, authentication, website functionality or business operations.

Where Google services are used, information may be processed according to Google's applicable privacy policies and the permissions granted to the relevant service.

We only request access to information that is necessary for the relevant business functionality.

6. Email Communication

When you contact CLEANSLATE BY SALEH through our website, your submitted information may be used to communicate with you by email or telephone regarding your enquiry or requested cleaning service.

We take reasonable steps to protect information contained in our business communications.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website usage and maintain website security.

Your browser may allow you to control or disable certain cookies through its settings. Disabling cookies may affect some website functionality.

8. Third-Party Services

We may use trusted third-party providers to support website hosting, email delivery, analytics, security, communication and other business functions.

These providers may process information on our behalf where necessary to provide their services. We take reasonable steps to use providers that maintain appropriate security and privacy practices.

9. Information Sharing

We do not sell or rent your personal information.

We may share information with service providers, contractors or other parties where reasonably necessary to operate our business, provide requested services, maintain our website, process communications or comply with legal obligations.

10. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records, resolve disputes or comply with applicable legal and regulatory obligations.

12. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to request access to or correction of information we hold about you.

If you have a privacy-related request or concern, please contact us using the details provided below.

13. Children's Privacy

Our website and services are intended for general audiences and are not specifically directed toward children. We do not knowingly request personal information from children for the purpose of providing cleaning services.

14. External Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.

Any updated version will be published on this page with the relevant updated date.

16. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact CLEANSLATE BY SALEH.